User requirements reflected user service list for development of real-time railway safety integrated monitoring and control system

초록

Real-time Railway Safety Integrated Monitoring and Control System is for prevention of railway safety accident by providing integrated real-time railway facility status, analyzing accident risk and providing real-time accident prediction results. To derive user requirements about this system, we conduct a survey to more than 600 people from railway operating/facility management agencies. This survey asks about user awareness about railway safety management and user requirements for real-time railway safety management operation. Reflecting user requirements from the survey results, we define 6 types of user services. Each top-level service types are as follows: (1) System management service, (2) Safety monitoring service, (3) Safety control service, (4) Safety statistics/report service, (5) Railway accident causality analysis service and (6) Real-time railway safety decision support service. We apply this service list into MMI (Man and Machine Interface) design of Real-time Railway Safety Integrated Monitoring and Control System to maximize the usage efficiency for system users.